Version 25 Release
NEW SM BI REPORT
Purpose: Service Management Operation Managers run reports out of Service Management showing monthly revenue. Revenue on Service Management reports can be different from the revenue on a GL income statement, in some cases by many thousands of dollars. The difference is caused by invoices voided in AR outside of the reporting period, and by non SM transactions in the GL revenue account for Service Management.
This report balances GL to SM using the following sections:
Invoices from Service Management in Period AAAAA
LESS Invoices Voided with Invoice Date in Period BBBBB
LESS Invoices Voided with Invoice Date Outside of Period CCCCC
Other GL Transactions DDDDD
Total Amount - Compared to GL Revenue Account EEEEEE EEEEEE
MENU ITEM: Service Management > Administration > GL to SM Reconciliation
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if you would like us to turn on this role for you so you can test this report. After testing, the Report Testing Menu Role can be removed and users in groups with Finance > Income will be able to run the report.